Problems
A few problems we needed to solve:
- The clinical trial process is complex
- The system has to automate multiple tasks
- Regulatory processes are restrictive
- Over 8 different user types need access
1) Integrated team dynamics
By integrating our analysts and project managers into their business, we became domain experts in their space. This means we can prescribe solutions to problems they didn’t know could be solved.
2) Process heavy, everywhere
Given the nature of clinical trials, there is a lot of paperwork, reporting and checking of things. We managed to automate a lot of systems saving time and energy in all departments.
3) Solution architecture
Carefully architected data structures, access rights and controls were put in place to manage auditability and compliance.
4) Multi-role multi-rights access
From patients, to sponsors, to travel organisers, logistics teams, research nurses ground transportation and re-payment vendors. Everyone needs something from this system! We delivered.
What does the client think?
« When I started out it was massively overwhelming but when I found Tappable everything fell into place. Tappable are phenomenal at what they do. I'm so pleased I found them and Sam picked up the phone that day. »
